Terms of Use

Last updated: 30 Oct 2026

These terms apply to your use of the PoketGo app, provided by Poket Go Sdn Bhd, a licensed moneylender (licence no. WL6200/15/01-1/160401). By creating an account you agree to them.

Who can use PoketGo

You must be at least 18 years old and live in Malaysia. You must give us true, complete and current information.

Your account

Keep your PIN private and don’t share one-time codes we send you. You are responsible for activity on your account. Tell us straight away if you think someone else has used it.

Loan applications

Submitting an application does not guarantee approval. We assess each application and may ask for more information or documents.

If we approve your application, we will give you a loan agreement in the form required by the Moneylenders Act 1951 before any money is paid out. That agreement sets out the full terms of your loan; if it differs from these terms, the loan agreement applies.

Rates, fees and repayments

The interest rate, fees, total amount payable and repayment schedule are shown in the app before you submit an application, and again in your loan agreement.

You must pay each instalment by its due date. Late payment charges and early settlement are set out in your loan agreement.

Fair use

Do not use PoketGo for fraud, to apply on behalf of someone else without their authority, or to interfere with the app or other users.

Changes and availability

We may update the app or these terms. We will tell you about significant changes. The app may sometimes be unavailable for maintenance.

Closing your account

You can delete your account at any time. Any amount you owe under a loan agreement stays payable.

Law

These terms are governed by the laws of Malaysia.

Contact us

Poket Go Sdn Bhd (198803151234). Email: support@poketgo.com.