About & licence
Who you are borrowing from
PoketGo is the personal loan app from Poket Go Sdn Bhd, a moneylender licensed in Malaysia. Everything below is a fact you can check without taking our word for it.
Licence and advertising permit
Moneylending licences are issued by the Ministry of Local Government Development (KPKT) under the Moneylenders Act 1951. They are time-limited and can be revoked. Both our licence and our advertising permit are current:
- Moneylending licence
- WL6200/15/01-1/160401
- Advertising permit
- WP3741/01/21-1/230101
- Valid
- 1 September 2026 to 1 September 2027
The company
- Legal name
- Poket Go Sdn Bhd
- Company registration
- 198803151234
- Registered address
- 30-01, Level 32, Tower B, The Vertical Corporate Towers, Jalan Kerinchi 8 Unit, Bangsar South, 59200 Kuala Lumpur
- Support email
- support@poketgo.com
- Support hours
- Monday to Friday, 9am to 6pm, except public holidays
Check us yourself
A licence number is only worth the paper it is printed on if someone else can confirm it. These four checks are independent of this website:
1. i-KrediKom
KPKT's official public app. Search for Poket Go Sdn Bhd or paste the licence number above to see the licence record.
About i-KrediKom2. KPKT's licensed moneylender list
The Ministry publishes the companies it has licensed. Look for Poket Go Sdn Bhd in the list.
KPKT download page3. SSM
The Companies Commission of Malaysia holds the company record for 198803151234, including its registered address.
ssm.com.my4. Google Play
The listing's developer must read PoketGo SDN BHD. If an app claims to be us and the publisher is a person's name or another company, it is not ours.
Our Play listing
Online-lending approval
The licence and permit above are current. KPKT also keeps a separate list of moneylenders approved to run online; as at 4 November 2026 Poket Go Sdn Bhd does not appear on the published version of that list. Where the list and this page disagree, trust i-KrediKom and the licence number — and ask us, we will tell you where it stands.
If something goes wrong
Tell us first — the licence holder is responsible for answering. Then, if you are not satisfied, escalate to KPKT.
- Email support@poketgo.com from the address you registered with, and include your application or loan reference.
- Allow the support hours above for a first reply; complex complaints take longer than a simple question.
- Not resolved? Complain to KPKT's Community Credit Division (Bahagian Kawalan Kredit Komuniti) through i-KrediKom.
support@poketgo.com · Poket Go Sdn Bhd · 198803151234
What the app can and cannot see
PoketGo does not read your contacts, photo library, call logs or SMS. The camera is used only for your MyKad photos and selfie video, a file is read only when you choose to upload it, and approximate location is used for fraud prevention only if you allow it.